In the app, buying opens the plans right where you are: Upgrade on your account page, or Need more? in the storage meter. The pricing page sells the same plans. Changing your Pro size, or switching between monthly and yearly, happens from Change plan. Your card, your invoices, and cancelling live in the billing portal, a secure page run by Stripe that Partyreel opens for you.
Upgrade
- Account menu
- Plan and storage
- Upgrade
Press Upgrade on the Plan card of your account page (Change plan once you have a plan), or Need more? in the storage meter on your dashboard. The plans open over the page you're on, sized for what you already store; pick one and check out. The pricing page shows every plan side by side and checks out the same way. The moment the payment goes through, your account has the new storage and features: video, and clips with no mark. Nothing about your existing events changes; the links and QR codes you've printed keep working, and any paused uploads resume. Yearly Pro costs the price of ten months (two months free).
A plan has to hold what you already store. If your albums hold more than the size you picked, you're told how much you store and which size fits before anything is charged.
An Event Pass can be bought while you're on the free plan, or stacked on top of another pass; see how long an Event Pass lasts. Pro holders can't add a pass, since Pro already covers it.
Change size or switch to yearly
- Account menu
- Plan and storage
- Change plan
On Pro, Change plan on your account page (it's also in the storage meter on your dashboard) lists every Pro size, monthly and yearly, with Your plan marked. Press Switch beside the one you want: Stripe shows what changes on your next bill, and you confirm there. Picking a size on the pricing page brings you to the same confirmation; Pro is one subscription, resized rather than doubled.
A smaller size has to hold what you already store, Deleted included. If it can't, Partyreel shows how much you store and how much to free first, with the list of what's using space, and the switch opens once you're under. Emptying Deleted or deleting for good is what frees room; removing alone moves a photo into Deleted, where it still counts.
The billing portal
- Account menu
- Plan and storage
- Manage billing
Press Manage billing on the Plan card of your account page; the storage meter on your dashboard has the same button. (It appears once you've paid for something.) The portal is where you:
- Update your card, and see your invoices and receipts. See payments, receipts, and invoices.
- Cancel.
Downgrade or cancel
Cancel Pro in the portal and your plan runs to the end of the period you've paid for, then the account settles back to the free plan. Your media stays put; nothing is deleted. If your albums hold more than 100 MB, you get 45 days to make room or come back before anything is trimmed. Every gate and custom links are on the free plan too, so yours keep working and stay yours to change. See what happens when storage fills up.
Staying on Pro at a smaller size isn't a cancellation: it's a size change, above.
An Event Pass isn't cancelled; it simply runs its year.
Pass to Pro
Moving from a pass to Pro converts the unused part of the pass into credit on your next Pro invoices. Press Change plan on your account page, or pick Pro on the pricing page, as usual; the credit is applied automatically. As with any plan, the Pro size you pick has to hold what your passes store now.