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Download your photos, videos, and albums

Updated September 1, 2026 · 2 min read

In short

Every download is the original file at full quality. Save one from the photo viewer, or Download album for a zip of everything, just photos, or just videos. Guests can do both. HEIC files stay HEIC.

Nothing you download from Partyreel is a copy of a copy. Every file is the original that was uploaded, byte for byte, with the location metadata already stripped (for JPEG, PNG, WebP, MP4, and MOV; HEIC and a few others are kept as they arrived).

One photo or video

Open it in the photo viewer and tap Save. On a desktop, the same Save appears when you hover a tile. The file is named after the event with a short id, and it's the full-size original. Videos download as the uploaded file, not a re-encode.

The whole album

  1. Dashboard
  2. Your event
  3. Gallery
  4. Download

Tap Download in the gallery header (guests have Download all just above the album). The Download album dialog offers three bundles with live counts, Everything, Photos, and Videos, and shows the total size. Hosts also get Include hidden items, which appears only when there's something hidden or waiting. Tap Download and the zip streams straight to your device.

A very large album may show Too large to download all at once. Pick photos or videos to split it up. Split by type, or use Select mode to download in batches: pick tiles, then Download in the bar (that bundle skips the dialog and includes hidden items). See select many photos at once.

What guests can download

Exactly what they can see. A guest with full access can save any single photo and bundle the whole album; hidden and unapproved items are never in their zip. A visitor who only sees the preview can download only that preview. There's no host switch to disable downloads: if someone can open the album, they can keep it, which is what the album is for. The guest side is in browse the album.

HEIC files on Windows

iPhones shoot HEIC, and Partyreel keeps the file as it came, so a downloaded album can contain .heic photos. They open natively on a Mac, an iPhone, or an iPad. On Windows, install the HEIF Image Extensions from the Microsoft Store, or convert the files with any photo app that exports JPEG. Thumbnails show everywhere; the full-size view of a HEIC opens only in Safari, so on Windows or Android save the file and open it in a photo app.

Printing your photos

Download the original and take it to any print service or photo app; the files are full resolution. Partyreel doesn't offer prints.

Download before you delete

Deleting an event removes its media for everyone, and nothing in Deleted can be downloaded. Grab the Everything bundle first.

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